The impact of knowledge management strategies on quality of educational service Study analytical for the opinions of a sample of workers in public and private universities. Zien Journal of Social Sciences and Humanities, [S. l.], v. 7, p. 92–109, 2022. Disponível em: https://mail.zienjournals.com/index.php/zjssh/article/view/1279. Acesso em: 14 oct. 2025.